Contact Us

Our dedicated, UK based Customer Service team are here to help you and welcome your questions about products, orders and shopping experience

Customer service opening hours

We're here to help every day of the week available from 9am to 6pm Monday to Friday and 10am to 5pm on weekends.

Email

Please reach out to us at care@procook.co.uk. To help us assist you as quickly as possible, please include your order number and provide as many details as you can. If applicable, attach pictures to support your request. We look forward to helping you!


Phone

Call us on 0330 100 1010 or (+44) 330 100 1010 from international destinations. Calls to our telephone number, including mobiles, will only be charged at local rate. They may also be included as part of any inclusive call minutes provided by your phone operator.


Alternatively you can write to us

If you would like to write to us please use the address below:

Customer Services

ProCook
10 Indurent Park
Stonehouse, Haresfield
Gloucestershire
GL10 3EZ